An insurance company cannot tell you where to take your car for repair! Some insurance companies will try to tell you to take your car to one of their "Direct Repair Program" (D.R.P.) Shops, promising guarantees. These shops have signed contracts with these insurance companies that: Mandate the use of "After Market Parts" (cheap reproductions) Agree to overlook minor damage Limit the cost of materials for repair, and your guarantee is limited to the warranty of the "After Market Parts." An Insurance Company can not dictate the quality of the repair! It is clearly written in the Physical Damage appraisers act (the law) that when a repair is made, your insurance company must restore your vehicle to a condition equal to the condition just prior to the incident. (Pre-accident condition). Be sure to get the proper repair. A proper repair protects the value of your vehicle. If you drive a lease vehicle you can be held financially liable for a proper repair at the end of your lease. We have over 20 years experience in collision repair and claims handling. We are licensed in both areas, and believe in catering to our customers and their best interest not the insurance company's desires. We will represent you, and your claim, (at no additional cost) to make sure you get the proper repair.